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Frequently Asked Questions (FAQs)

How do i check my status?

To check the status of your order, including processing and shipping updates, log in to your Crisps Looks account or enter your order number, email address, and billing zip code on our Order Status page. Once your order has shipped, you will receive an email with a tracking number for all shipping and delivery updates.

Can I change or cancel my order once it has been placed?

Unfortunately, once an order has been placed, it is immediately sent for processing and cannot be modified or canceled. If you wish to return your order, you can do so once you receive it to obtain a refund. Visit our Returns & Exchanges page for more details.

What is a 3-day test run?

Try our new products for 3 days, and if they don’t work for you, return them hassle-free. To initiate your return and for step-by-step guidance, visit our Returns & Exchanges page.

How do i return or exchange an item

We offer free online returns for Crisps Looks orders within 45 days of purchase. Items must be in their original, unused condition to qualify for a full refund.